Return Policy

We offer a 10 Day Return / Exchange for our valued customers.

 

If you have received an item that has a defect, damaged, opened, we accept returns for items within 10 days of the delivery date. Please include photos/videos of the item. Email us at arkaved.india@gmail.com 

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We kindly ask that all items requested for return/exchange are not used or expired, undamaged and unopened packaging. Items are expected to be in the same condition as when you received them and are in the original box and/or packaging with all tags. 

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If you would like to request returns via delivery, kindly note that there will be courier charges applicable. We will not be liable for any loss or damage incurred in the process of shipping items back to us. 

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Returns, exchanges, and refunds are not entitled to our free delivery promotion (orders above Rs.500). If you are returning an item that was originally sent out under free delivery, a shipping and processing fee of Rs.80 when issuing an exchange/refund will be deducted. 

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All orders placed on our website are eligible for return if the product is unused and unopened. The return request has to be initiated within a maximum of 10 days of delivery and the reason for return should be explicitly stated in the email.